We provide the following COVID-19 testing methods:
(i) RT-PCR, the gold standard as recommended
by WHO, FDA and IMR.
(ii) RTK-Ag (Antigen Rapid Test) - Available for ONSITE testing only
(iii) Antibody test
As of 1 July 2021, we have successfully conducted OVER 3.5 MILLION RT-PCR tests.
RT-PCR test has an accuracy rate of 99%, whereas our RTK-Ag test has an accuracy rate of around 90%.
Our laboratories have obtained the following accreditations:
i. ISO 15189 Medical Laboratories – (Eighth Cycle since 1996); and
ii. JCI Accreditation, American Gold Standard in healthcare industry – (Fourth Cycle since 2011) we are the first Asian pathology lab to achieve this accreditation.
Our BP Covid Lab capacity is at 45,000 pax daily.
Our shop.doctor2u.my platform facilitated almost 1 million bookings from PERKESO, Corporates, Insurance Providers, MYEG, MOH and various other organizations for Walk-In and Onsite screening as well as outsourced testing since March 2020. The Platform provided a holistic experience to customers and handled end-to-end from bookings, payments, to results release and viewing by patients and Corporates. We have a robust laboratory information system (LIS) that is fully cloud-based and is interfaced with all our Covid-19 equipment (Roche). All processes are QR coded, from the moment of arrival at Covid-19 lab, to release of results onto our linked Doctor2U Portal. Customers and patients can view their Covid-19 results seamlessly via e-mail and / or Doctor2U mobile App.
With effect from 23 December 2020, all BP customers who undergo Covid-19 screening tests at any BP Outlet can use their BP test results QR Code as an authentic digital verification at Singaporean airlines, immigration, and checkpoints. This allows for quicker checkpoint clearance as the test results are automatically verified through the QR Codes.
(i) RT-PCR: Within 24 - 36 hours
(ii) RTK-Ag (Antigen Rapid Test): Within 30 minutes
(iii) Antibody test: Within 24 hours
Our professional medical team is able to collect your sample in Kuala Lumpur, Selangor, Melaka, Penang(only Georgetown, Butterworth, Bukit Mertajam, Balik Pulau, Bayan Lepas, Jelutong and Seberang Perai), Johor(only Johor Bahru and Skudai), Perak(only Ipoh and Tanjung Malim), Kedah(only Alor Setar, Kulim, Lunas and Sungai Petani), Sarawak(only Kuching) and Negeri Sembilan(only Seremban and Nilai)
We will send a fully qualified doctor to your doorstep for the complete sample collection.
We aim to get a Medical Professional to you within 24 hours of your request.
Stay calm and the Ministry of Health (MOH) will contact you soon. Please refer to Annexure 1 for a complete to-do-list.
You may have been infected or exposed to COVID-19 earlier but did not portray any symptoms. When you did the first RT-PCR COVID-19 test at BP, you may have reached the recovery stage. Therefore, the subsequent COVID-19 RT-PCR test result appeared as NOT DETECTED.
Same as above. In addition, the test results vary depending on the swab sampling techniques, the quality and brand of the reagents, testing techniques adopted, capability of the labs and etc.
Please contact us for clarification and we will arrange for a re-test IMMEDIATELY for FREE if you are not satisfied with our clarification or explanation.
Yes, absolutely. Our doctors and frontliners are well trained and educated to provide such explanation.
You may send us the name and email of your physician/ family doctor together with your full name and IC/ Passport No. We will send the CT values (for RT-PCR screening tests) and its indication?
We are using Reverse Transcription-Polymerase Chain Reaction (RT-PCR) technique, recommended by IMR and W.H.O. Gold Standards
For further questions please call the following
Customer Support / Enquiry | Result Tracing | Corporate Quotation & Sales |
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